🛡️ Our Commitment to Safe Entertainment

fc66's responsible gaming is our highest priority

Enjoy online entertainment within your limits. fc66 gives you deposit limits, self-exclusion and 24/7 support — because your wellbeing matters most to us.

21+

For those aged 21 and above only

Our Core Commitment

fc66 believes online gaming is a form of entertainment — it should never be seen as a source of income. We are committed to building a safe, transparent and responsible environment for players in Bangladesh. Our platform operates with SSL encryption and fair play principles, and we always want you to play in a healthy and informed way.

Gambling addiction can be a mental health problem. If you feel that gaming is getting out of control, fc66's tools and support team are always here for you. Learn more about all the protection features we offer below.

01

Put Entertainment First

Online gaming is for fun, not for recovering losses. Set a budget before each session and do not go beyond that limit.

02

Stay Aware of Time

Playing for long periods can dull your judgment. Take regular breaks and keep track of how long you have been playing.

03

Do Not Chase Losses

"Chasing losses" — placing more bets to try to recover money you have lost — is a warning sign of harmful behaviour. If this happens, stop playing immediately.

04

Do Not Play Under Stress

Playing while angry, sad or under stress reduces your ability to make good decisions. Taking a break in this state is the wisest thing to do.

05

Follow the 21+ Age Rule

Only those aged 21 or above may open an account and play at fc66. Preventing access by minors is the responsibility of both us and parents or guardians.

Your Protection Tools

Set Deposit Limits

Set a limit on how much you can deposit each day, week or month. Once a limit is set it takes effect immediately. To increase a limit, a specified cooling-off period must pass first.

Session Time Limits & Reminders

Decide in advance how long a session will last. When the set time is up, fc66 will alert you so you can make a conscious decision about what to do next.

Time-Out Break

If you feel you need a rest, you can activate a time-out on your account for a specified period. During this time, login and betting are automatically disabled.

Self-Exclusion

You can activate a long-term self-exclusion if you wish. While it is active, your account is completely disabled and no promotional messages are sent to you. Self-exclusion cannot be reversed while it is in effect.

Gaming History & Statement

You can view a complete record of every bet in your account — when you played, how much you wagered, and whether you won or lost. This helps you analyse your own gaming behaviour.

24/7 Support Channels

Our live chat and email support are available in Bengali and English 24 hours a day, 7 days a week. Contact us immediately for any concern or issue.

Warning Signs of a Problem

If any of the behaviours below apply to you, it may be important to seek help. This is not a sign of weakness — it takes courage to know yourself.

You are spending more than your budget and feel worried about it.

You keep placing more bets in an attempt to recover money you have lost.

You are taking time away from family, friends or work to focus on gaming.

When you stop playing you feel restless, irritable or anxious.

Taking loans to gamble or spending money hidden from loved ones.

You yourself can tell that gaming is getting out of control.

How to Get Help

Contact the fc66 Support Team

If you feel gambling is having a negative effect on your life, our support team will directly help you with self-exclusion, deposit limits or account closure. We do not judge — we are simply here for you.

  • Live Chat — 24/7 Instant Support
  • Email: [email protected]
  • Support available in Bengali and English

Close Your Account Permanently

You can request to permanently close your fc66 account at any time. To do this, contact us via live chat or at [email protected]. After the account is closed, no further promotional messages will be sent to you.

Any remaining balance in your account at the time of the closure request will be returned in accordance with our policy.

Protecting Minors

fc66 strictly follows a 21+ age policy. Age is verified at the time of account registration and additional verification documents are requested in suspicious cases.

Our advice to parents and guardians — if there are minor members in your household, keep parental controls enabled on your devices and browsers. Keep your password and login details secure and do not share them with anyone.

If you suspect that a minor is using your account, contact our support team immediately.

Enjoy Safely — Start Today

Play your favourite games on fc66's safe and trusted platform. Check our FAQ for any questions or log in directly.

Common Questions About Responsible Gaming

Go to your account settings and set deposit limits from the Responsible Gaming section. Daily, weekly or monthly limits take effect immediately. Contact our live chat for assistance.

No. Self-exclusion cannot be reversed while it is active. After the set period has passed, you may request to reactivate your account — and that too will only take effect after a cooling-off period.

A time-out is a short-term break — from a few hours to a few days. Self-exclusion is a longer-term measure, typically from a few weeks to a few months or more. If you feel the problem is serious, self-exclusion is the better choice.

Yes. Age verification is mandatory when opening an account. In suspicious cases, additional identity documents are requested. Only those aged 21 or above may play at fc66.

First contact fc66's live chat or email [email protected] — our team will help you with self-exclusion or account closure. You should also speak to a family member or someone you trust, and seek advice from a mental health professional if needed.

Any remaining balance in your account will be kept safe. After exclusion ends or upon a request to close the account, your balance will be returned in accordance with our policy. Write to [email protected] for more details.

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